Privacy Policy

Last updated: January 2025

1. Introduction

This Privacy Policy describes how Lod Softworks LLC ("we," "our," or "us") collects, uses, and protects information when you use our website and Discord bots. By accessing our website or using our Discord bots, you consent to the collection and use of information in accordance with this policy.

This policy applies to all information collected through our website, Discord bots, and any related services, features, content, or applications offered by us.

2. Information Collected

We may collect various types of information, including but not limited to:

Personal Information:
  • Discord user IDs, usernames, and display names
  • Email addresses (if provided)
  • Server information and configurations
  • Contact information when you communicate with us
Usage Data:
  • Bot command usage and interactions
  • Message content and metadata
  • Server activity and engagement metrics
  • Website usage patterns and analytics
  • Error logs and performance data
Technical Information:
  • IP addresses and device information
  • Browser type and version
  • Operating system information
  • Cookies and similar tracking technologies
  • API usage and request logs

3. Use of Information

We may use the collected information for various purposes, including:

  • Providing and maintaining our Discord bots and services
  • Improving bot functionality and user experience
  • Analyzing usage patterns and performance metrics
  • Responding to user inquiries and support requests
  • Preventing abuse and ensuring service security
  • Complying with legal obligations and enforcing our terms
  • Conducting research and development
  • Marketing and promotional activities (with consent)

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given explicit consent for specific sharing
  • Discord Platform: Information may be processed through Discord's systems as part of normal bot operations

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Third-Party Service Compliance

Our Discord bots operate within the Discord platform and are subject to Discord's Terms of Service and Privacy Policy. We are committed to adhering to all applicable third-party terms of service and platform policies.

This means we will:

  • Comply with Discord's Terms of Service and API guidelines
  • Respect platform-specific data handling requirements
  • Follow third-party service limitations and restrictions
  • Maintain compliance with all applicable platform policies

Our data collection and processing practices are designed to be compatible with the terms and policies of the platforms on which our services operate.

6. Utah State Law Compliance

Lod Softworks LLC is incorporated in the State of Utah and operates under Utah state laws. All legal matters, disputes, and proceedings related to this Privacy Policy and our services are governed by Utah state law and will be resolved in Utah courts.

We are committed to complying with all applicable Utah state privacy and data protection laws, including but not limited to the Utah Consumer Privacy Act and other relevant state regulations. Our data practices are designed to meet or exceed Utah state legal requirements.

7. User Consent

By using our website, services or Discord bots, you explicitly consent to:

  • The collection, processing, and storage of your information as described in this policy
  • The use of cookies and similar technologies
  • The processing of message content and server data
  • Analytics and usage tracking
  • Data sharing as outlined in this policy

Your continued use of our services constitutes ongoing consent to this Privacy Policy and any updates to it.

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will delete such information promptly.

8. Data Security

We implement various security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and updates
  • Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security and disclaim any liability for security breaches or data loss.

9. No Liability Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOD SOFTWORKS LLC SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, OR HARM ARISING FROM:

  • Unauthorized access to or use of your information
  • Data breaches, security incidents, or system failures
  • Misuse of collected data by third parties
  • Service downtime, interruptions, or unavailability
  • Loss, corruption, or deletion of data
  • Any other issues related to data collection, processing, or storage

You use our services at your own risk and are solely responsible for any consequences of sharing information with us.

10. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements.

You may request deletion of your information by contacting us, though we may be required to retain certain data for legal or operational reasons.

11. Your Privacy Rights

If you are located in the European Union, California, or other jurisdictions with privacy laws, you may have additional rights related to your personal information, including the right to access, correct, or delete your data. Please contact us to exercise these rights.

We will respond to your requests in accordance with applicable law. Please note that we may need to verify your identity before processing certain requests.

12. Changes to the Policy

We reserve the right to modify this Privacy Policy at any time. We will notify users of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Lod Softworks LLC

Email: privacy@lodsoftworks.com

Website: https://www.lodsoftworks.com

Important Notice

By using our website and Discord bots, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of our services immediately.